Have you ever wondered what the purpose of a Quality Management System is? Quality is Consistency. At Westpak, we employ a dedicated quality department to ensure you are receiving a consistent testing service and report every time you test with us. Our Quality and Environmental Management System was born from Westpak's founding principal that integrity and customer service are the priceless components in testing. At Westpak, our purpose is to provide you with accurate, reliable test data from properly calibrated, validated and maintained equipment, using trained engineers who utilize Good Laboratory Practices all the time.
Westpak became ISO 9001 certified in 2002 by Underwriter Laboratories. In 2009, Westpak’s QMS was elevated to the status of accreditation to ISO 17025 through A2LA. Accreditation is the highest level of competence a laboratory can demonstrate, not only in testing but also internal calibration procedures. There are very few accredited dynamic testing laboratories in the United States, and Westpak is proud of our commitment to excellence and to our customers in this regard. In 2011, Westpak’s commitment to minimizing our impact on the environment led to the adoption of ISO 14001 guidance in our QMS. We encourage our employees to reduce water and energy consumption, plus waste generation while leaving our communities a more beautiful place than they were found. Rounding out our certifications, Westpak maintains an International Safe Transit Association (ISTA) lab certification, and Hazardous Material package certification through the Department of Transportation.
In order to ensure you are receiving accurate and reliable data, Westpak routinely performs all the required ISO elements including training, audits, management reviews, calibration and maintenance, corrective and preventative actions, document control, equipment and method validations, among other elements. We are committed to providing the best testing service with trustworthy data, highest level of quality and customer service possible. At Westpak, we strive to be the vendor you don't have to worry about.