In 1986, WESTPAK was founded on the principal that integrity is the priceless ingredient in testing.  It was on this ideal that the Quality Management System was built.   We became certified to the ISO 9001:2008 standard in 2002 and have worked since then to continuously improve our quality program.  Through extensive training, auditing, calibration, maintenance, preventative and corrective action programs, WESTPAK maintains a strict adherence to the guidelines of ISO 9001.  Our Quality Policy states:

WESTPAK strives for outstanding customer service by providing:

1. Accurate testing
2. Using good laboratory practices
3. Accurate and informative reports

WESTPAK recognizes that integrity and quality improvement are priceless components in testing.
Our employees strive to make quality and customer service their top priority.  When working with WESTPAK, you can be sure that quality and integrity will permeate all aspects of your testing experience. 

UN Certified Laboratory

Westpak is a Department of Transportation (DOT) approved Third Party Agent for certifying packagings to be used for Hazardous Materials or Dangerous Goods.  The certification process is conducted using the guidelines in CFR Title 49.  As an approved Agent, we can meet your needs for package certification.  Refer to our UN Certification page for more details.

ISTA Certification

As an ISTA certified laboratory, we can provide a majority of the tests outlined in the ISTA Resource Book.  As a certified lab, we ensure that the testing meets the requirements of ISTA.  ISTA is the only standards body to offer a certification for packaging.  If you choose to have your package certified, we will submit the forms to ISTA for approval.  Please note that you need to be a member of ISTA in order to take advantage of the certification.  Once ISTA accepts the report, you will be allowed to use the ISTA logo and place it next to the BMC (Box Makers Certificate). 

A2LA Accreditation

WESTPAK, Inc. is pleased to announce its achievement of accreditation to ISO 17025:2005 General Requirements for the Competence of Testing and Calibration Laboratories by the American Association for Laboratory Accreditation (A2LA). This momentous occasion was over a year in the making and marks a new chapter in the level of customer service and technical expertise you can expect from WESTPAK, Inc.

The ISO 17025 standard, which is specific to testing and calibration laboratories, mandates a more technical and in depth scrutiny of calibration and testing methods when compared to ISO 9001.  In addition to the implementation and documentation of the Quality Management System, the 17025 standard requires the validation of non-standard test methods, a more thorough calibration of instrumentation, the estimation of uncertainty of measurement, traceability of measurement, frequent quality checks and a comprehensive training program.

What this means to you, our customer, is that WESTPAK, Inc. treats the reliability and traceability of your data with the upmost respect.  Accreditation to ISO 17025 ensures that Westpak has an outstanding Quality Management System backed by highly trained engineers and comprehensive calibration of instrumentation.  As part of the process, extensive uncertainty of measurement budgets have been developed for all instrumentation components under the Scope of Accreditation.