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Customer Communications

01-December-2020: RESPONSE TO COVID-19 CRISIS

WESTPAK is Fully Operational

Dear Valued Customer,

Over the past few months, we have watched the world change in so many ways. Through these challenges, Westpak has taken the opportunity to evolve our operations and services to ensure there is no disruption getting your products to market.

Our San Jose and San Diego laboratories remain fully operational. While many of our team members are working remotely, our production teams remain on-site to conduct testing operations. We have taken the following precautions to ensure the health and safety of our teams and customers:

  1. Shifted to virtual inspection where possible, limiting the need for customers to be on-site
  2. Established dedicated, sanitized inspection areas
  3. Implemented internal procedures for sanitizing and PPE usage per CDC and OSHA guidelines

As the pandemic continues its evolution, we will continue to support our customers and auditors remotely as much as possible. Please contact our teams for planning custom tests. Our communities are smart, resilient, and robust. Together, we will overcome this chapter of our shared history.

To thank our team for their continued hard work through 2021, Westpak will be closed for the week of Christmas (Dec 20 – 24) and encouraging our teams to rest and relax with their families. We wish you all a very restful and peaceful holiday season.

Respectfully,

Nora Crivello,
President & CEO